This course provides an overview of marketing in health care organizations. Specific areas covered include the role of marketing in health care organizations, the marketing environment in the health care industry, strategy and market planning, the use of market information systems and market research, market segmentation, shaping product and service offerings, pricing strategies and decisions, designing and managing marketing channels, designing and managing marketing communications, and implementing marketing.

1. Describe the health care system and the role of marketing.
2. Analyze the competitive environment of a health services organization and identify a course of action that will allow for strategic marketing success.  
3. Analyze the users of the health care system.
4. Describe the various tools of the marketing mix available to health care providers.
5. Describe how health care providers can organize their marketing resources, implement their marketing plans, and use control tools to reach their stated goals.
6. Use technology and information resources to research issues in health services marketing.
7. Write clearly and concisely about health services marketing using proper writing mechanics.

Examines integral aspects of purchasing and materials management including function, organization, quality and quantity considerations, pricing policies, supplier selection, and ethical and legal implications. Reviews purchasing procedures, value analysis, inventory control, warehousing and traffic, capital equipment, make-or-buy decision-making, automation, budgets, and institutional and governmental purchasing practices.

1. Explain the functions, roles, and terminology of purchasing and supply management.
2. Recognize the alignment of purchasing and supply management with an organization’s goals and strategies.
3. Describe the Purchasing and Supply Management process and technology.
4. Explain make or buy, insourcing, and outsourcing decisions.
5. Identify various methods of identifying supply need and specification.
6. Explain the dichotomy of profit leverage and expense effects of purchasing and supply management in an organization.
7. Discuss the roles of quality, quantity, inventory, and delivery in purchasing and supply management.
8. Discuss price and cost management in making supply decisions.
9. Describe supplier selection, evaluation, supply research opportunities, and future trends.
10. Explain the legal and ethics considerations in purchasing and supply management.
11. Describe global supply management.
12. Use technology and information resources to research issues in purchasing and supply management.
13. Write clearly and concisely about issues in purchasing and supply management using proper writing mechanics.

Examines a variety of issues associated with conducting electronic commerce. Reviews the legal environment of business and the basis for business ethics. Examines key provisions of law relative to the protection of intellectual property, Web-based commercial activity, e-Contracts, and consumer protection. Discusses the nature of a variety of cybercrimes.

1. Describe the legal environment of business, the sources of American law, and the basis of authority for government to regulate business.
2. Define business ethics, explain the role of ethics in business, and describe the sources of ethical standards.
3. Determine how tort law and cybertort law impacts business operations.
4. Analyze the key provisions of law relative to intellectual property, the Internet, and cybercrime.
5. Summarize the underlying principles affecting international transactions and explain the jurisdiction of key U.S. commercial laws.
6. Describe the requirements of a contract and explain the basic provisions of contract law relative to e-Contracts, contract formation, enforceability, discharge, and remedies.
7. Examine how product liability and strict liability impacts business operations.
8. Analyze the principal types of business organizations and their key features.
9. Examine how the key powers and functions of administrative agencies relate to the conduct of business.
10. Explain the key provisions of federal law related to consumer protection, online securities offering, investor protection, and corporate governance.
11. Use technology and information resources to research legal, social, and ethical issues in e-Commerce.
12. Write clearly and concisely about legal, social, and ethical issues in e-Commerce using proper writing mechanics.

Provides an opportunity for students to integrate management principles, techniques, and theories by applying previously acquired knowledge of all business functional areas to analyze, develop, and implement business strategy. Utilizes cases from a variety of organizations, with emphasis on problem identification, analysis, and decision-making on strategic issues.

1. Explain the concepts and models of the strategic management process, including strategy formulation, implementation, and evaluation.
2. Conduct an industry analysis (external audit) and an internal audit of an organization, and present the results using various matrices and analysis tools.
3. Describe the application of the various types of basic alternative strategies and considerations for their use.
4. Formulate business strategies through an analysis of the operating environments (external and internal, domestic and international).  
5. Integrate knowledge of the various business disciplines and develop alternative strategic actions to fit a variety of operational environments.
6. Explain the key management issues associated with strategy implementation and the considerations for managing change.
7. Describe the activities involved in strategy evaluation and control, and explain the role of contingency planning in strategic management.
8. Develop a strategic evaluation process to assess performance.
9. Describe the advantages for any business of fostering an ethically, environmentally, and socially responsible organizational culture.  
10. Use technology and information resources to research issues in business policy.
11. Write clearly and concisely about business policy using proper writing mechanics.

This course introduces contemporary healthcare human resource management issues within the U.S. healthcare system. Contrasts the differences between personnel administration and elements of strategic human resource management. Students learn key concepts such as; line vs. staff relationships, the manager/employee relationship, job design, job analysis, position descriptions, recruitment, retention, promotion, succession planning, legal issues, safety issues, labor relations, training, compensation, benefits, and performance appraisals. Current trends in healthcare human resource management are covered.

1. Appraise the aspects of managing human resources (HR) in healthcare organizations.
2. Analyze the relationships between human resources, executive management, and other organizational departments.
3. Evaluate laws and regulations affecting healthcare organizations.
4. Analyze the factors affecting the employee / employer relationship in healthcare organizations.
5. Analyze the elements of position descriptions, recruiting, and selection interviewing.
6. Discuss the importance of training and development.
7. Analyze the components of compensation, benefits, and performance management.
8. Scrutinize the ethical and moral aspects of human resource guidelines and decisions.
9. Apply the process of successful succession planning.
10. Analyze the elements of labor and employee relations.
11. Evaluate the process and advantages of arbitration.
12. Describe the use of consultants and maintaining an effective human resources department.
13. Use technology and information resources to research issues in healthcare human resources management.
14. Write clearly and concisely about healthcare human resources management using proper writing mechanics.

Surveys the practice of public relations in business, nonprofit organizations, and governmental institutions. Examines the major forms of media used in public relations: news releases, broadcast publicity, public service announcements, and institutional advertising.

1. Explain the basic functions of public relations, how it can be used to support corporate goals, and how it can be integrated into marketing strategy.
2. Analyze a communication process, identify dysfunctional aspects of the process, and develop action plans to improve the communications.
3. Incorporate ethical and legal parameters in planning and executing public relations actions.
4. Formulate and plan the implementation of public relations strategies to accomplish stated public relations objectives relative to various publics (media, employees, communities, governments, consumers, and international entities).
5. Develop a public relations research plan to analyze audiences, assess alternatives, and develop needed information to support decisions.
6. Formulate and plan the implementation of public relations strategies to deal with crisis situations.
7. Use technology and information resources to research issues in public relations.
8. Write clearly and concisely about public relations issues using proper writing mechanics.

This course provides an overview of healthcare policy, regulation and law. Topics include: sources of common, statutory, and constitutional law; contracts and intentional torts; the organization and management of a corporate healthcare organization (HCO); for-profit and nonprofit HCOs; liability issues for individuals and HCOs; admission and discharge issues; medical staff appointments and privileges; emergency care issues; consent issues for treatment; and taxation and antitrust issues. Current issues in fraud, abuse, and corporate compliance programs are also covered.

1. Describe the evolution of hospitals and sources of law.
2. Examine tort law and the criminal aspects of health care.
3. Analyze contracts and how antitrust laws affect health care organizations.
4. Describe civil procedures and trial practices.
5. Describe a healthcare organization’s corporate structure, compliance, medical staffing, and liability exposure.
6. Evaluate the impact of the law on medical staff, nursing and department and health care professional liability.
7. Examine information management and health care records and how the legal reporting requirements impact health care.
8. Assess the legal implications of ethical decisions that impact consent for treatment, right-to-die, and patient rights and responsibilities.
9. Evaluate the impact of ethics in health care.
10. Analyze tort reform and risk reduction.
11. Use technology and information resources to research issues in healthcare policy, law, and ethics.
12. Write clearly and concisely about healthcare policy and law using proper writing mechanics.

This course reviews substantive and procedural law relative to divorce, adoption, guardianship, custody, and other family law matters within the jurisdiction of the Probate Court. It covers the legal status of children, legal rights of women, illegitimacy and paternity proceedings, as well as divorce procedures and child custody and support issues. The course will simulate factual situations using legal concepts to enhance analytic skills.

1. Explain the evolution of the laws regulating marriage and premarital agreements.
2. Explain the legal rights of women surrounding domestic violence.
3. Explain the various actions involved in the divorce process (complaint, discovery, relief, resolution, hearing, trial, appeal)
4. Explain the legal framework of child custody proceedings (parent and non-parent custodial arrangements, visitation rights, etc.)
5. Explain the administrative framework for child and spousal support, including guidelines, enforcement, duration, and tax implications.
6. Describe the approaches to marital property division, including classification, valuation, distribution, and tax implications.
7. Explain the legal framework for paternity issues.
8. Explain the legal framework for adoption.
9. Use technology and information resources to research issues in family law.
10. Write clearly and concisely about family law using correct grammar and mechanics.

Provides students with the knowledge and skills necessary to perform administration tasks in a peer to peer network or server centric network. Administration topics include installation, configuration, user management, resource management, and security.

1. Identify computing conditions in which a system needs to be reconfigured.
2. Demonstrate the ability to install and configure an operating system and its associated updates.
3. Validate and successfully install a computer operating system.
4. Demonstrate the ability to discuss the migration phases and considerations in an operating system installation.
5. Prepare an enterprise environment for systems deployment using image files.
6. Configure and define the disks and devices in an operating system environment.
7. Demonstrate the ability to configure networking settings in an operating systems environment.
8. Compare and contrast among different layers of networking stack as it relates to operating systems.
9. Demonstrate the ability to apply technology tools to monitor and configure network performance.
10. Demonstrate the ability to set and configure resource permissions.
11. Demonstrate the ability to describe and configure secure computing applications.
12. Analyze computer performance and performance statistics.
13. Describe the properties of user accounts and configure its components.
14. Demonstrate authentication and authorization in configuring secure user accounts.
15. Demonstrate operating system troubleshooting techniques.
16. Demonstrate the ability to understand operating system administration activities.
17. Develop a deployment and troubleshooting plan for an operating system environment.
18. Discuss and configure mobile computing options.
19. Use technology and information resources to research issues in desktop administration and operating system environments.
20. Write clearly and concisely about desktop administration and operating system environments using proper writing mechanics and technical style conventions.

This course familiarizes the student with the origins of criminal law and explores its historical development into modern American crimes codes. Each lesson introduces the student to substantive criminal law and associated legal principles and terminology. This course contrasts elements of crimes against persons, crimes against property, cyber-crime, white collar crime, and other types of crime. Early and modern approaches to identifying, deterring, preventing, detecting, prosecuting, and punishing criminal behavior are also examined.

1. Describe the nature and history of American criminal law.
2. Explain the role of individuals and federal, state, and local government agencies in crime fighting and prosecution of criminal offenses.
3. Analyze the essential legal elements of criminal conduct.
4. Explain the concept of criminal liability.
5. Apply the concept of criminal responsibility and give examples of justifications, excuses, and incapacity for criminal acts.
6. Contrast crimes against persons, crimes against property, and other types of criminal conduct.
7. Contrast white-collar crime, commercial crime, and cyber crime from conventional criminal conduct.
8. Use technology and information resources to research issues in criminal law.
9. Write clearly and concisely about criminal law using proper writing mechanics.

This course introduces students to the general purpose of information systems in organizations and their use of personal productivity software. Students will demonstrate tasks in common application software to include word processing, web browsing, spreadsheet modeling, database management, and presentation graphics.

1. Describe the purpose and use of contemporary information systems in organizations.
2. Distinguish among computing technologies in use by modern organizations.
3. Recognize common features of personal productivity software.
4. Use word processing software to create and format documents.
5. Understand and use the features of electronic mail.
6. Use web browsing software to search and navigate online web sites.
7. Use spreadsheet modeling techniques to create and format spreadsheets.
8. Use database management software to develop and query a database.
9. Use presentation graphic software to create and format presentations.
10. Use technology and information resources to research issues in information systems.
11. Write clearly and concisely about introductory information systems topics using proper writing mechanics and technical style conventions.

Provides students with the knowledge and skills needed to perform central administration tasks on the server(s) in a server-centric network. Topics covered by this course include installing / configuring servers, network protocols, resource and user management, security, Active Directory, and the variety of possible server roles to be implemented.

1. Explain the various types of servers and services required within organizations.
2. Describe the need for hardware and software integration.
3. Demonstrate the ability to prepare, maintain, and update a computer system for use as a server.
4. Demonstrate the ability to configure routing, file, and print services.
5. Demonstrate the ability to design and implement a multi-server computer network and deliver services on that network.
6. Analyze server performance and performance statistics.
7. Demonstrate the ability to design a multi-master environment for a given situation.
8. Describe and configure secure network and computing applications.
9. Describe the major problems associated with current data storage practice.
10. Develop a server migration plan to address and solve a proposed business problem.
11. Use technology and information resources to research issues in server administration.
12. Write clearly and concisely about server administration topics using proper writing mechanics and technical style conventions.

This course covers the historical development of social and behavior explanations of adult crime, as well as juvenile crime and new evolutions in crime, including cyber crimes. Crime causation theories are explained in relation to policies developed from these theories, and the real and intended impact of these policies are discussed to demonstrate their impact on society concerning crime prevention and criminal rehabilitation.

1. Describe the nature of crime and criminology.
2. Explore the nature and prosecution of global crime.
3. Analyze the assumptions, limitations, and sample policies for the major theories of criminology.
4. Compare and contrast the major theories of criminology.
5. Identify the major theories of criminology that explain the differences between adult and juvenile crime.
6. Describe major types of crime.
7. Discuss new evolutions in theory to explain current evolutions in crime, such as cybercrime.
8. Use technology and information resources to research issues in crime and criminal behavior.
9. Write clearly and concisely about crime and criminal behavior using proper writing mechanics.