Examines the role of staffing to support an organization’s strategy and improve productivity. Reviews the key legal compliance issues associated with staffing organizations. Emphasis is placed on HRM planning, job analysis, effective recruitment strategies, developing selection processes, and formulation of staffing plans. Provides considerations for employee retention.

1. Explain the role of staffing to support an organization’s strategy and improve productivity.
2. Develop a model for staffing an organization that supports the firm’s Human Resources Management strategy and sustains productive operations.
3. Summarize the key legal compliance issues associated with staffing organizations.
4. Explain the planning considerations for staffing organizations, the use of job analysis, and the components of a staffing plan.
5. Develop recruitment plans using both internal and external recruitment.
6. Design a selection process that incorporates a variety of assessment methods and a supporting decision method for candidate selection.
7. Identify the factors affecting employee retention and develop a workforce retention program for an organization.
8. Use technology and information resources to research issues in staffing organizations.
9. Write clearly and concisely about staffing organizations using proper writing mechanics.

Provides a framework for analyzing and formulating electronic commerce strategy and business solutions. Examines the application of information technology in improving strategic management, facilitating the operations of a firm’s supply chain, and supporting the execution of enterprise systems within an organization. Surveys critical security issues of Web-based operations and e-commerce, and considerations to manage these risks. Appropriate cases are used to illustrate concepts of conducting business on the Internet and applying electronic commerce mechanisms.

1. Explain the use of knowledge management, enterprise systems, and the application of decision support systems to improve performance and strategic management.
2. Explain the operation and strategic applications of various information system architectures and the supporting infrastructures.
3. Analyze the principal security issues of Web-based operations and e-commerce and develop strategies to manage these risks. 
4. Describe the critical ethical and legal issues associated with conducting e-commerce and develop approaches to maintain appropriate ethical behavior.
5. Explain the operation and strategic applications of the major electronic commerce mechanisms to process business transactions.
6. Formulate e-commerce marketing strategies to service various market situations between businesses, consumers, and government.
7. Formulate IT-enabled strategies that firms can use to gain a competitive advantage and control operations.
8. Describe the role of information technology in facilitating a firm’s supply chain management.
9. Use technology and information resources to research issues in e-business security and controls.
10. Write clearly and concisely about e-business security and controls using proper writing mechanics.

Presents the fundamentals of the project management process and examines application of the process. Reviews the stages and activities in the project life cycle, the organization for project management, and various project control and evaluation processes. Introduces considerations for negotiation and human resource management concerns in project management.

1. Describe the key concepts, processes and components of project management.
2. Analyze the interrelationships among the principal elements (time, cost, resources) in the performance of project management.
3. Evaluate the general systems factors affecting performance throughout the project life cycle.
4. Design an organizational structure, staff a project office, and establish a communications system to effectively manage projects.
5. Analyze the role of executive management in the life of a project.
6. Apply the project manager’s critical skills, in terms of project leadership, team building, time management, conflict management, and effective communication with executive sponsors, peers, team members, and project clients.
7. Analyze the ethical considerations in project management.
8. Evaluate the quality of planning throughout a project’s life cycle.
9. Construct project schedules using network techniques and reports for both internal and external presentation.
10. Develop pricing and estimating strategies to manage global projects.
11. Create cost control procedures.
12. Assess and develop actions to manage risk in a project.
13. Assess a project’s overall quality by analyzing its contract management, performance measurement tools, and implementation leadership.
14. Use technology and information resources to research issues in project management.

Provides the basic principles of operating and managing a small business. Topics include buying, merchandising, pricing, promotions, inventory management, customer service, location decisions, and planning. Reviews strategic planning considerations relative to operating a small business.

1. Analyze the nature of entrepreneurship, business ethics, and social responsibility in managing a successful small business.
2. Analyze the business strategy and supporting business plan for a small business concept.
3. Describe and analyze the necessary activities and key decisions to start a small business.
4. Analyze the key financial management considerations in operating a small business.
5. Develop a guerrilla marketing strategy for a small business. 
6. Analyze the role of pricing, credit, and equity financing in defining a business strategy.
7. Describe and analyze the essential considerations in planning for international business and the range of strategies typically used by small businesses to service global markets.
8. Determine the various control and support functions needed to manage a small business effectively.
9. Examine the principal legal issues in managing a small business and the considerations for planning management succession in a family business.
10. Use technology and information resources to research issues in small business management.
11. Write clearly and concisely about small business management using proper writing mechanics.

Presents the principles of labor-management relations and basic requirements of federal labor laws. Examines the role of the Federal Labor Relations Authority, the Federal Mediation and Conciliation Service, and other third parties. Includes the topics of union representation rights and obligations, employee rights, organizing, election procedures, unfair labor practices, collective bargaining negotiations, mediation impasses, grievances, and arbitrations.

1. Summarize the historical and legal framework which provides the foundations for the American system of labor / management relations.
2. Analyze the actions of unions and management to determine basic compliance with the major U.S. federal labor laws.
3. Analyze the motivations, objectives, and problems encountered by both the labor unions and managers functioning in the present business environment.
4. Explain the process for organizing and for decertifying unions.
5. Formulate a strategy for negotiating a labor agreement and dealing with potential impasses in the bargaining process.
6. Analyze the principle economic and administrative issues addressed during collective bargaining and develop a bargaining position.
7. Develop policies and procedures to administer a labor contract and resolve disputes.
8. Summarize the labor-management relations models and unique considerations of the public sector.
9. Analyze the nature of labor unions globally and their potential impact on firms conducting international business.
10. Use technology and information resources to research issues in labor relations.
11. Write clearly and concisely about labor relations using proper writing mechanics.

Presents the concepts of learning (cognitive and behaviorist), principles of instructional design, and the relationship of motivation and learning. Analyzes the phases of the training process model and the activities associated with each phase. Reviews how to develop viable training programs to fit a variety of organizational requirements for both employee and management training and development.

1. Describe concepts, meanings, and trends in training.
2. Explain the importance of aligning training with organizational strategy.
3. Evaluate theories associated with learning, motivation, and employee performance.
4. Identify when to conduct a Training Needs Analysis (TNA). 
5. Analyze the various approaches to performing a Training Needs Analysis.
6. Develop strategies for training design.
7. Compare and contrast traditional training methods.
8. Analyze computer-based training methods.
9. Examine the process of training development and implementation.
10. Determine the reasons for the evaluation of training.
11. Describe the key areas of organizational training.
12. Summarize the approaches to employee and management development.
13. Use technology and information resources to research issues in training and development.
14. Write clearly and concisely about training and development using proper writing mechanics.

Introduces and analyzes the basic concepts of compensation administration in organizations. Provides an intensive study of the wage system, methods of job evaluation, wage and salary structures, and the legal constraints on compensation programs.

1. Analyze how compensation practice can be applied to positively impact an organization and its stakeholders.
2. Examine the ways in which laws, labor unions, and market factors impact companies’ compensation practices.
3. Evaluate the effectiveness of traditional bases for pay (seniority and merit) against incentive-based and person-focused compensation approaches.
4. Compare and contrast internally consistent and market-competitive compensation systems.
5. Analyze the fundamental principles of pay structure design.
6. Evaluate the role of benefits in strategic compensation.
7. Suggest viable options to current practices regarding executive compensation.
8. Make recommendations for leveraging flexible and contingent workers for any given organization.
9. Determine the best possible approach for the compensation of expatriates.
10. Analyze differences between compensation, benefits, and legal and regulatory influences in the United States and the rest of the world.
11. Use technology and information resources to research issues in compensation management.
12. Write clearly and concisely about compensation management using proper writing mechanics.

This course covers the key concepts related to operations management within an organization. Topics include strategic issues related to designing products and delivery services, making capacity and location decisions, and operating processes and control systems.

1. Apply the concept of operations management.
2. Compare and contrast the difference between a supply chain and a value chain.
3. Analyze the types of measures used for decision making.
4. Analyze the five key competitive priorities and their relationship to operations strategy.
5. Analyze different types of technology and their role in manufacturing and service operations.
6. Evaluate the processes used in designing and producing goods and services.
7. Determine four layout patterns and when they should be used.
8. Utilize the concept of supply chain management.
9. Employ the concept of capacity management.
10. Analyze forecasting approaches as they relate to demand planning.
11. Evaluate the management of inventories and resources.
12. Interpret the concepts of scheduling and sequencing.
13. Explain quality management, quality control, and statistical process control.
14. Determine the four principles of lean operating systems.
15. Analyze the key issues associated with project management.
16. Use technology and information resources to research issues in operations management.
17. Write clearly and concisely about operations management using proper writing mechanics.

This course provides students opportunities for analysis, synthesis, prescription, and application of entrepreneurship concepts. Students will use real-work entrepreneurship cases and apply critical thinking and decision-making skills involving complex entrepreneurship decisions.

1. Analyze the business creation and start-up process.
2. Evaluate the financial requirements and management of a small business.
3. Analyze the human resource needs of the small business.
4. Build an effective business plan.
5. Manage the process for innovation and development in a small business.
6. Analyze strategies for growth and business sustainability.
7. Use technology and information resources to research issues in entrepreneurship feasibility and analysis.
8. Write clearly and concisely about entrepreneurship feasibility and analysis using proper writing mechanics.

Provides an opportunity for students to integrate management principles, techniques, and theories by applying previously acquired knowledge of all business functional areas to analyze, develop, and implement business strategy. Utilizes cases from a variety of organizations, with emphasis on problem identification, analysis, and decision-making on strategic issues.

1. Explain the concepts and models of the strategic management process, including strategy formulation, implementation, and evaluation.
2. Conduct an industry analysis (external audit) and an internal audit of an organization, and present the results using various matrices and analysis tools.
3. Describe the application of the various types of basic alternative strategies and considerations for their use.
4. Formulate business strategies through an analysis of the operating environments (external and internal, domestic and international).  
5. Integrate knowledge of the various business disciplines and develop alternative strategic actions to fit a variety of operational environments.
6. Explain the key management issues associated with strategy implementation and the considerations for managing change.
7. Describe the activities involved in strategy evaluation and control, and explain the role of contingency planning in strategic management.
8. Develop a strategic evaluation process to assess performance.
9. Describe the advantages for any business of fostering an ethically, environmentally, and socially responsible organizational culture.  
10. Use technology and information resources to research issues in business policy.
11. Write clearly and concisely about business policy using proper writing mechanics.

This course introduces students to the general purpose of information systems in organizations and their use of personal productivity software. Students will demonstrate tasks in common application software to include word processing, web browsing, spreadsheet modeling, database management, and presentation graphics.

1. Describe the purpose and use of contemporary information systems in organizations.
2. Distinguish among computing technologies in use by modern organizations.
3. Recognize common features of personal productivity software.
4. Use word processing software to create and format documents.
5. Understand and use the features of electronic mail.
6. Use web browsing software to search and navigate online web sites.
7. Use spreadsheet modeling techniques to create and format spreadsheets.
8. Use database management software to develop and query a database.
9. Use presentation graphic software to create and format presentations.
10. Use technology and information resources to research issues in information systems.
11. Write clearly and concisely about introductory information systems topics using proper writing mechanics and technical style conventions.

This course provides a foundational overview to the discipline of information technology that illuminates key computing concepts and describes how those concepts relate to other computing disciplines. Students are presented the diverse context in which information technology is used and the challenges inherent in the diffusion of innovative technologies.

1. Explain how the components of information technology systems interrelate.
2. Distinguish among the complexities in information technology to include abstraction, modeling, versioning, standards, and use of appropriate tools.
3. Explain the complexities in an information technology environment by applying best practices and using appropriate technologies and methodologies.
4. Describe the role of the information technology professional as the user advocate.
5. Demonstrate why adaptability and interpersonal skills are important to an information technology professional.
6. Illustrate the use of information and communication technologies to solve problems as an information technology professional.
7. Outline why the Information Assurance and Security perspective needs to pervade all aspects of information technology.
8. Explain how organizational context is influenced by the development and deployment of information technology systems.
9. Evaluate the ethical concerns that information technologies raise in society, and the impact of information technologies on crime, terrorism, or war.
10. Use technology and information resources to research issues in information technology.
11. Write clearly and concisely about introductory information technology topics using proper writing mechanics and technical style conventions.

This course introduces students to personal productivity software for use in organizations. Students will be presented with software and materials to develop competencies and documents in word processing, web browsing, spreadsheet modeling, database management, and presentation graphic applications. Topics include the creation and modeling of persuasive organizational documents, reports, and presentations.

1. Describe the purpose and use of microcomputer applications in organizations.
2. Distinguish among the common features of microcomputer applications.
3. Use word processing software to create and format documents.
4. Understand and use the features of electronic mail.
5. Use web browsing software to search and navigate online web sites.
6. Use spreadsheet modeling techniques to create and format spreadsheets.
7. Use database management software to develop and query a database.
8. Use presentation graphic software to create and format presentations.
9. Use technology and information resources to research issues in information systems. 
10. Write clearly and concisely about topics related to microcomputer applications using proper writing mechanics and technical style conventions.

This course covers structures and concepts of management information systems. It emphasizes the importance of integrated information as used in the decision process and the information flows associated with each decision point in a business structure. It enables the development of a philosophy of information systems administration.

1. Describe how and why information systems are used today.
2. Demonstrate an understanding of the technology, people, and organizational components of information systems.
3. Explain the major components of an information systems infrastructure.
4. Evaluate the ethical concerns that information systems raise in society and the impact of information systems on crime, terrorism, or war.
5. Explain how to secure information systems resources that focus on both human and technological safeguards.
6. Identify how to mitigate risks as well as plan for and recover from disasters.
7. Identify emerging technologies that enable new forms of communication, collaboration, and partnering.
8. Explain how information systems are enabling new forms of commerce between individuals, organizations, and governments.
9. Recognize how information systems are used for competitive advantage.
10. Demonstrate the value of information systems investments as well as learn to formulate a business case for a new information system, including estimation of both costs and benefits.
11. Outline how organizations develop and acquire information systems and technologies.
12. Recognize how enterprise systems foster stronger relationships with customers and suppliers and how these systems are widely used to enforce organizational structures and processes.
13. Explain how various types of information systems provide the information needed to gain business intelligence to support the decision making for the different levels and functions of the organization.
14. Use technology and information resources to research issues in information systems.
15. Write clearly and concisely about management information systems using proper writing mechanics.

This course involves extensive work in the development of the logic required in the development of application programs. The course applies the methods of program design and development, using a structured approach. Included in the course will be the learning of the following concepts: proper documentation techniques, sequence, selection, iteration, modules, and arrays. The student will demonstrate a fundamental understanding of these concepts by writing pseudocode and drawing flowcharts as a precursor to the writing of the programs. The demonstration will be made in examinations and in laboratory work.

1. Demonstrate the use of algorithms and pseudocoding to the problem-solving process.
2. Distinguish among the basic types, steps, and properties of programming.
3. Apply the techniques of functional decomposition, modularization techniques, and debugging strategies into program design.
4. Describe the features and fundamental data structures of programming design.
5. Select and create the appropriate conditional and iteration constructs for a given programming task.
6. Design and write programs using the appropriate data structure and fundamental programming constructs for a given problem.
7. Select and describe relational comparison operators, AND / OR logic and their precedence for a given problem.
8. Describe the use of arrays and subscripts and the steps involved in declaring, initializing, loading, and searching arrays.
9. Demonstrate an understanding of the data hierarchy for files, basic file operations, and sequential file processing.
10. Explain the types and uses of files on permanent storage devices.
11. Describe the process of sorting records and the bubble sort technique.
12. Explain and identify object-oriented concepts.
13. Identify object-oriented classes and also the attributes and methods they contain.
14. Explain the use and benefits of object-oriented programming and event-driven programming.
15. Develop design documents for an interactive event-driven program.
16. Use technology and information resources to research issues in computer programming design.
17. Write clearly and concisely about computer programming design topics using proper writing mechanics and technical style conventions.

This course provides fundamental database concepts to develop students’ knowledge of database management. It also addresses the most current database issues such as database design, data integrity, concurrent updates, and data security. Special features include detailed coverage of the relational model, Structured Query Language (SQL), and views, database design, database administration and management. Finally, the course introduces advanced topics including distributed databases, data warehouses, stored procedures, and triggers fostering an introductory understanding of database management.

1. Describe the role of databases and database management systems in managing organizational data and information.
2. Recognize the historical development of database management systems and logical data models.
3. Explain how data is physically stored and accessed.
4. Recognize the basic file organization techniques.
5. Compose conceptual data modeling techniques to capture the information requirements.
6. Recognize the purpose and principles of normalizing a relational database structure.
7. Design a relational database so that it is at least in 3NF.
8. Prepare database design documents using the data definition, data manipulation, and data control language components of the SQL language.
9. Demonstrate the basic mechanisms for accessing relational databases from various types of application development environments.
10. Distinguish the role of databases and database management systems in the context of enterprise systems.
11. Analyze the key principles of data security and identify data security risk and violations in data management system design.
12. Describe the core concepts of data quality and their application in an organizational context.
13. Summarize the difference between on-line transaction processing (OLTP) and online analytic processing (OLAP), and their relationship among business intelligence, data warehousing and data mining.
14. Summarize how database systems support enterprise and web-based applications.
15. Evaluate the ethical concerns inherent in database management systems and how these concerns effect legislation or organizational policies.
16. Use technology and information resources to research issues in database systems.
17. Write clearly and concisely about relational database management systems using proper writing mechanics and technical style conventions.

Covers the development and execution of structured shell programs including scripts, menus, I/O redirection, pipes, variables, and other UNIX and Windows commands. Operating systems administration techniques also are covered including electronic mail, editors, online help, and file and directory techniques.

1. Define common commands in UNIX and their usage.
2. List the UNIX file attributes and describe how to set them.
3. Describe how hardware is identified and managed by UNIX.
4. Demonstrate how to create an edit a document in UNIX.
5. Identify a UNIX program and make executable.
6. Describe the way that data is stored in the UNIX file system.
7. Synthesize current information related to topics in this course using the APA format.

This course examines how information technology is used within the criminal justice system, Homeland Security, and private security. Topics covered include information systems and communication technologies used to prevent and investigate crime and manage security. Students will develop fundamental technical and research skills applicable to criminal justice.

1. Explain digital crime and digital terrorism activities.
2. Describe law enforcement roles and responses.
3. Identify information system attacks and countermeasures.
4. Describe the criminology of computer crime.
5. Analyze the types of digital criminals and hackers.
6. Summarize white-collar crimes and criminal tools.
7. Explain computer viruses and malicious computer code.
8. Analyze the different types of crimes on the World Wide Web involving victimization, sex crimes, and obscenity.
9. Explain the various digital laws and legislation in support of law enforcement.
10. Explain the procedures in the investigation of computer-related crime.
11. Describe the technologies and processes involved in digital forensics.
12. Describe future trends in digital crime and terrorism.
13. Evaluate the ethical concerns that information technologies raise in society and the impact of information technologies on crime, terrorism, or war.
14. Use technology and information resources to research issues in information technology in criminal justice.
15. Write clearly and concisely about information technology in criminal justice topics using proper writing mechanics and technical style conventions.

This course introduces students to the basic concepts networks. It covers basic topologies, protocols, performance issues, and software for LANS/WANS. The course assumes student has basic computer knowledge.

1. Explain the basic components and media of network systems and distinguish between LANs, MANs, and WANs.
2. Describe and differentiate the different layers of the Open Systems Interconnection (OSI) model.
3. Summarize current networking standards and how standards bodies and the standardization process impact networking technology.
4. Explain the OSI and Internet models as they apply to contemporary communication protocols.
5. Contrast why different technologies are deployed in different contexts of networking, such as topology, bandwidth, distance, and number of users.
6. Describe the TCP/IP protocols and various functions among the application layer.
7. Analyze and compare the characteristics of various communication protocols and how they provide application requirements.
8. Explain the relationship of bandwidth and latency and how they impact throughput in a data communications channel.
9. Explain and differentiate among network hardware devices and components.
10. Use operating system commands to monitor and control IP configurations.
11. Compare and contrast among network operating systems.
12. Configure and install new user accounts to the Windows server operating system.
13. Use networking commands and basic troubleshooting operations in TCP/IP networks to demonstrate the ability to identify and solve basic networking problems.
14. Describe VOIP applications and the role of QoS in a networked environment.
15. Describe security policy, practices, encryption techniques, and design considerations in support of business operations in a networked environment.
16. Explain the role of integrity and availability in a networked environment.
17. Deploy a basic Ethernet LAN and compare it to other network topologies.
18. Use technology and information resources to research issues in networking.
19. Write clearly and concisely about introductory networking topics using proper writing mechanics and technical style conventions.

This course provides an understanding of the methodology and scope of business information systems analysis and design, and their relationship to the management process. The systems approach and its techniques of problem-solving are emphasized.

1. Describe the types of business needs that can be addressed using information technology-based solutions.
2. Identify system stakeholders and formulate their needs.
3. Create requirements for a system through a formal technique that enables a productive change in a way the business is conducted. 
4. Summarize effective communication techniques with various organizational stakeholders to collect information using a variety of techniques and to convey proposed solution characteristics to them. 
5. Demonstrate the methods to initiate, specify, and prioritize information systems projects and determine various aspects of feasibility of these projects.
6. Identify and classify the roles played by external users of a system.
7. Create information systems projects using formal project management methods.
8. Summarize the various requirements modeling techniques.
9. Distinguish between non-functional and functional requirements.
10. Explain and give examples of use cases and their structure.
11. Create a use case based on relating functional requirements.
12. Explain how use cases drive testing throughout the system life cycle.
13. Explain various systems acquisition alternatives, including the use of packaged systems (such as ERP, CRM, SCM) and outsourced design and development resources.
14. Create and compare acquisition alternatives systematically.
15. Design high-level logical system characteristics (user interface design, design of data, and information requirements).
16. Write clear and concise business requirements documents and convert them into technical specifications.
17. Analyze and articulate ethical, cultural, and legal issues and their feasibilities among alternative solutions.
18. Explain how requirements gathering and quality assurance fit into a system development life cycle.
19. Use contemporary CASE tools in process and data modeling.
20. Use technology and information resources to research issues in systems analysis and development.
21. Write clearly and concisely about systems analysis and development topics using proper writing mechanics and technical style conventions.