This course examines the criminal activity of juveniles and includes the study of gangs, status offenses, and the problems facing juveniles today. An overview of American juvenile justice is also provided, in terms of both system and practice. The causes of juvenile crime, the juvenile court system, and the institutionalization, rehabilitation, and treatment of juveniles are explored.

1. Describe what it means to be an adolescent in American society today.
2. Explain how delinquents have been handled throughout history.
3. Differentiate between various theoretical explanations for delinquent behavior.
4. Illustrate how social factors such as gender, racial and ethnic background, and social class relate to delinquency.
5. Apply theories of gang formation to the development of youthful offenders.
6. Explore the relationship of illicit drugs, gangs, and forms of delinquency.
7. Explicate the types of prevention programs that are likely to work with high-risk youngsters. 
8. Identify successful evidence-based treatment modalities for juvenile delinquents and be able to describe the ingredients of effective programs.
9. Identify the interaction among the various stages of the juvenile justice process.
10. Contrast the differences between the juvenile and adult justice system in the United States.

This course examines the American judicial system to include federal, state, and local courts. The professional courtroom work group, non-professional courtroom participants, the trial process, and challenges to the trial process are described. The activities of lawyers, judges, and related occupations and professions are reviewed. An overview of the juvenile court system is included.

1. Analyze the functions of law and identify various types of law.
2. Describe the structure of American courts, including federal and state courts, explain court jurisdiction.
3. Illustrate the workings of the adversary system.
4. Analyze the role of prosecutors and illustrate prosecutorial misconduct.
5. Analyze the role of the defense attorney, and illustrate the importance of legal ethics and professional responsibility as they impact that role.
6. Analyze the role of the judge, and review judicial qualifications, training, and misconduct.
7. Determine the functions of juries, to include grand juries, petit juries, jury selection, and jury verdicts.
8. Analyze pretrial procedures, including initial appearance, bail decision making, alternative dispute resolution, and plea bargaining.
9. Trace the steps in the trial process, and explain trial procedures – including speedy trial, bench trial, and jury trials.
10. Analyze the sentencing process and examine the role of the appellate court.
11. Appraise today’s juvenile justice process, including the jurisdiction of juvenile courts, the rights of juveniles facing court processing, the nature of delinquency, status offenses, and blended sentences.
12. Use technology and information resources to research issues in U.S. Courts.
13. Write clearly and concisely about U.S. Courts topics using proper writing mechanics.

This course introduces students to personal productivity software for use in organizations. Students will be presented with software and materials to develop competencies and documents in word processing, web browsing, spreadsheet modeling, database management, and presentation graphic applications. Topics include the creation and modeling of persuasive organizational documents, reports, and presentations.

1. Describe the purpose and use of microcomputer applications in organizations.
2. Distinguish among the common features of microcomputer applications.
3. Use word processing software to create and format documents.
4. Understand and use the features of electronic mail.
5. Use web browsing software to search and navigate online web sites.
6. Use spreadsheet modeling techniques to create and format spreadsheets.
7. Use database management software to develop and query a database.
8. Use presentation graphic software to create and format presentations.
9. Use technology and information resources to research issues in information systems. 
10. Write clearly and concisely about topics related to microcomputer applications using proper writing mechanics and technical style conventions.

This course introduces students to the OSI model and LAN concepts. Topics include networking devices that operate at Physical, Data Link, and the Network layers of the OSI model, LAN and internetworking cabling requirements, IP addressing and subnetting, collision and broadcast domains, LANs, WANs, and TCP / IP. Also included are labs to demonstrate router startup, router setup, configuring router interfaces, and the basics of network management.

1. Summarize the basic components and media of network systems and distinguish between LANs, MANs, and WANs.
2. Describe and differentiate the different layers of the Open Systems Interconnection (OSI) and TCP / IP protocol stack.
3. Compare, contrast, create, and assign IP addresses to Class A, B, C, D, and E networks.
4. Describe the TCP / IP protocols and various functions among the application layer.
5. Configure and troubleshoot router and switches the Internetwork Operating System (Cisco IOS) using the Console Command Line Interface (CLI).
6. Describe the difference between connection-oriented and connection-less protocols.
7. Demonstrate the use of operating system commands to monitor, control, and configure Internetworking environments.
8. Describe and implement VLANs on a computing network.
9. Compare and contrast dynamic routing, distance vector routing, and link-state routing protocols.
10. Describe organizational security considerations in an Internetworking environment.
11. Use technology and information resources to research issues in Internetworking.
12. Write clearly and concisely about basic internetworking using proper writing mechanics and technical style conventions.

This course covers structures and concepts of management information systems. It emphasizes the importance of integrated information as used in the decision process and the information flows associated with each decision point in a business structure. It enables the development of a philosophy of information systems administration.

1. Describe how and why information systems are used today.
2. Demonstrate an understanding of the technology, people, and organizational components of information systems.
3. Explain the major components of an information systems infrastructure.
4. Evaluate the ethical concerns that information systems raise in society and the impact of information systems on crime, terrorism, or war.
5. Explain how to secure information systems resources that focus on both human and technological safeguards.
6. Identify how to mitigate risks as well as plan for and recover from disasters.
7. Identify emerging technologies that enable new forms of communication, collaboration, and partnering.
8. Explain how information systems are enabling new forms of commerce between individuals, organizations, and governments.
9. Recognize how information systems are used for competitive advantage.
10. Demonstrate the value of information systems investments as well as learn to formulate a business case for a new information system, including estimation of both costs and benefits.
11. Outline how organizations develop and acquire information systems and technologies.
12. Recognize how enterprise systems foster stronger relationships with customers and suppliers and how these systems are widely used to enforce organizational structures and processes.
13. Explain how various types of information systems provide the information needed to gain business intelligence to support the decision making for the different levels and functions of the organization.
14. Use technology and information resources to research issues in information systems.
15. Write clearly and concisely about management information systems using proper writing mechanics.

This course covers the techniques, frameworks, and application of computerized decision support systems that support managerial decision making. Topics include the characteristics, structure, uses, and types of decision support systems.

1. Describe decision support systems (DSS) in the context of managerial decision making.
2. Use data-mining visualization and heuristic options in discovery and decision support processes.
3. Describe the ethical issues in DSS data in organizational settings.
4. Describe DSS software packages and their application into organizational practice.
5. Explain the application of business analytics and data mining in Business Intelligence (BI).
6. Compare and contrast DSS modeling techniques and analysis.
7. Describe the application of neural networks in organizational settings.
8. Explain the role of text mining and Web mining as they relate to BI and DSS.
9. Describe the role of data warehouses in the context of DSS.
10. Compare and contrast business performance management, planning, and measurement techniques.
11. Describe collaborative and group support systems (GSS) and tools in the context of managerial decision making.
12. Describe the role of knowledge management in organizational activities.
13. Compare and contrast the foundations, definitions, and application of artificial intelligence and expert systems.
14. Describe the application of advanced intelligent systems to include genetic algorithms, fuzzy logic, and case-based reasoning.
15. Analyze and critique emerging trends of management support systems.
16. Describe methods of data mining and what insights may be gained by these methods.
17. Describe the application of data mining to information, data, and databases.
18. Develop a decision support solution to solve a proposed business problem.
19. Use technology and information resources to research issues in data mining.
20. Write clearly and concisely about Decision Support and Business Intelligence topics using proper writing mechanics and technical style conventions.

The course introduces students to the fundamentals of criminal investigation by examining processes involved in identifying and arresting criminal suspects, identifying types of crimes and offenses, and in preparing for the in-court presentation of evidence through testimony. Techniques and procedures for evidence collection, preservation, and examination are discussed, and developing “high technologies” useful to the criminal investigator are explored.

1. Describe the major components of and responsiblities involved in the investigative process.
2. Recommend improvements to the criminal investigation process in selected areas.
3. Describe the procedures for the preparation of field notes and the documentation of a crime scene.
4. Evaluate the importance of search and seizure, processing the crime scene and collecting evidence, the criminal intelligence function, and the use of information resources in the investigative process.
5. Analyze the process of undercover and surveillance operations.
6. Analyze the procedures involved in making an arrest, conducting interviews and interrogations, and the importance of the accurate identification of suspects.
7. Recommend effective ways to apply the investigative process to violent crimes.
8. Describe effective ways to apply the investigative process to property crimes and financial crimes.
9. Describe effective ways to apply the investigative process to drug offenses, organized crime, and other dangerous groups.
10. Explore the nature and investigative processes of investigating terrorism.
11. Predict changes that will take place in criminal investigation in the next 20 years.
12. Describe effective ways to apply the investigative process to cybercrime.
13. Evaluate the role of the criminal investigator in preparing evidence for presentation and courtroom testimony.
14. Use technology and information resources to conduct research in the criminal investigation process.
15. Write clearly and concisely about the criminal investigation process using proper writing mechanics.

Focuses on major theories in social psychology and the most recent research in the field. Topics include gender, interpersonal attraction, aggression, and prosocial behavior.

1. Describe the major theories within the field of social psychology.
2. Develop an increased understanding of the dynamic between society and individuals.
3. Describe research methods that are used for studying social psychology.
4. Apply concepts of social psychology to personal and professional situations.
5. Use technology and information resources to research issues in social psychology.
6. Write clearly and concisely about social psychology using proper grammar and mechanics.

Provides an overview of the hospitality industry, career opportunities, international perspective on the travel and tourism industry, and a comprehensive look at each department in the food service, lodging, and travel industries. Basic management theories will also be explored within the context of the industry.

1. Discuss various career opportunities in the food service and lodging industries.
2. Describe the significant trends impacting the hospitality industry.
3. Categorize the different types of hotels.
4. Differentiate the operations and functions of departments common to most hotels.
5. Compare and contrast the general characteristics of quick service, mid-scale, upscale, and fine-dining restaurants
6. Analyze the basic procedures involved in managing a restaurant operation.
7. Determine the impact of computerization on food service and lodging operations, particularly in the areas of reservations, accounting, personnel management, and the recording of sales transactions.
8. Analyze the interdependence of the food service, lodging, and meetings segments of the hospitality industry..
9. Discuss the nature of and the various activities related to gaming entertainment.
10. Demonstrate the role that customer-based quality service plays in the success of the hospitality enterprise.
11. Determine the critical leadership skills needed for successful operations of companies in the hospitality industry.
12. Use technology and information resources to research issues in hospitality and tourism management.
13. Write clearly and concisely about hospitality and tourism management using proper writing mechanics.

Examines the applications of ethical principles through consideration of typical problem areas encountered in organizations. The course focuses on the ethical perspectives of business decision-making and policy development in a variety of key areas including individual behavior, human resource management, work environments, marketing, property rights, and international business. The analysis of case situations will illustrate the application of various ethical approaches (utility, individual rights, and justice) in managing organizations.

1. Explain the considerations for and process of ethical business decision making to balance corporate and social responsibilities and address moral, economic, and legal concerns.
2. Analyze selected business situations using the predominant ethical theories, such as utilitarian, Kantian, and virtue ethics to guide ethical business decision making.
3. Explain the concepts of justice and the factors that constitute rights using the predominant ethical theories such as utilitarian, Kantian, and virtue ethics.
4. Explain the role of free trade and government in an economic system, the key features of capitalism, and the critical business ethics issues associated with international business.
5. Recommend viable policy options that address the selected business areas, reflect key ethical considerations, and foster an ethical work environment.
6. Analyze the concepts of public safety and government regulation along with the role of business responsibility. 
7. Recommend ways in which businesses can be partners with nature by applying the concepts of business ethics, business ecology, and environmental ethics.
8. Describe the implications and impact of various civil liberty laws in the workplace, such as hiring, promotion, discipline, discharge, and wage discrimination.
9. Analyze the effects of unethical actions by company officials on the company, its employees, and society.
10. Analyze the ethical issues related to job discrimination, affirmative action, and sexual harassment.
11. Use technology and information resources to research issues in business ethics.
12. Write clearly and concisely about business ethics using proper writing mechanics.

N/A

N/A

This course focuses on the management of service quality and improvement within all operational segments of the hospitality and tourism industry. Topics contained in the course include introduction to quality management systems, managing teams, assessing an organization’s service strengths and weaknesses, servicing the customer, developing and implementing quality service, and management leadership. The course will prepare students to understand the importance of service quality and how to implement service quality plans within an organization.

1. Develop a plan for managing and improving quality in a hospitality operation.
2. Describe the management attributes contributing to providing service quality.
3. List and describe basic service paradigms.
4. Differentiate between high- and low-performance organizations and identify contributing factors.
5. Develop team service performance models.
6. Explain the typical service expectations of customers and the behaviors associated with providing these services.
7. Define and apply the process of Total Quality Management to hospitality operations.
8. Apply service quality standards used in other industries to the hospitality industry.
9. Synthesize customer perceptions into service performance standards.
10. Describe the leadership practices that can enhance employee service performance.
11. Assess and implement quality standards as a “turnaround strategy.”
12. Use technology and information resources to research issues in quality service assurance.
13. Write clearly and concisely about quality service assurance using proper writing mechanics.