Leadership is different from management. Managers get predictablethings done predictably. Leaders inspire action and adaptability in anunpredictable world. This course delves into the concepts, tools, andskills leaders need today. It combines theory and practice to examinesuch topics as strengthening emotional intelligence, motivatingpeople to achieve strong results, managing conflict, leading change,aligning teams, and eliciting support from colleagues and bosses. Inaddition, this course lays out Jack Welch's time-tested techniques forhigh-performance team leadership.