From the rapid advance of technology to the steady march of globalization, powerful forces of change are shaping today’s business landscape. As leaders grapple with these forces, they also face enormous resistance to change. In this course, students learn a powerful framework for understanding and marshaling change.

They also hear real stories and concrete strategies from the trenches at major organizations like GE – including Work-Out, Rapid Results, and Six Sigma – and learn when to use each tool. Ultimately, you will understand the importance of a leader’s ability to drive change through persuasive communication, simplifying structures, performance management, and cultural alignment.