10 tips to strengthen your negotiation skills
By: The Strayer University Editorial Team
Reading Time: 5 minutes
10 tips to strengthen your negotiation skills
At any stage of your career – whether you’re interviewing for a first job or leading a team – strong negotiation skills can help you achieve your goals. Knowing how to advocate for what you need is highly transferable, a skill set that can be essential for your professional development as you pursue career advancement opportunities.
These 10 tips may help you become a more confident negotiator wherever life takes you.
1. Do your research and prepare for different scenarios
Preparation is the foundation of any successful negotiation. Instead of generalities, gather specific data points. If you’re discussing a salary or a contract, use available tools like industry reports to find the market rate for the position you’re considering. Run through “if/then” scenarios: for example, if a manager says they don’t have the budget, ask for a flexible schedule or extra vacation days.
2. Set clear goals and know your market value
Know exactly what you’re asking for before you start the conversation. Set reasonable objectives based on industry standards, but don’t be afraid to strive for the best.
If you’ve done your research and know you deserve a certain rate, title or project lead role, ask for it. Sometimes it’s helpful to start with a slightly higher aspirational request to leave room for a compromise that still meets your needs. Having a clear objective and the data to back it up helps you stay focused and lends immediate credibility to your position.
3. Identify your backup plan to gain leverage
A best alternative to a negotiated agreement (BATNA) is your safety net. If you’re negotiating with a vendor or a prospective employer, know what your next best option is. Having a backup plan gives you the “walk-away power” necessary to negotiate from a position of strength.
4. Control the pace and use strategic silence
Don’t rush the process. Ensure that you cover all the important points of your argument and listen to the other party. At the same time, avoid the urge to fill every lapse in conversation: this strategic silence may encourage the other party to provide more information or come up with a better offer. Also remember that it’s perfectly acceptable to ask for a day to evaluate a new offer before finalizing an agreement.
5. Use clear communication and professional body language
Effective workplace communication helps the other party understand your value. To get the best results, establish a rapport and find commonalities to keep the tone collaborative. For example, say “I’m looking for a role that offers growth in project management” rather than “You aren’t giving me enough responsibility.” Maintain professional body language by keeping your posture open and making consistent eye contact.
6. Practice active listening to find common ground
You can’t find a solution if you don’t understand the other party’s perspective. Ask open-ended questions like, “What are the biggest challenges your department is facing this quarter?” By listening with focus, you may gather the information you need to frame your request as the solution to their problem.
7. Explain your reasoning to gain buy-in
Instead of just stating what you want, speak to the “why” behind it. If you’re negotiating a deadline on a group project, explain how the extra time will allow for higher-quality research or better data visualization. When people understand the logic behind a request, they’re much more likely to agree to it.
8. Focus on win-win solutions that benefit everyone
Move beyond “positions” (what people say they want) and look at “interests” (why they want it). A manager might deny a remote work request because they fear a loss of team culture. Once you identify the underlying rationale for their position, you can propose an integrative solution – like suggesting going into the office three days of the week – that could satisfy both parties and create a collaborative partnership.
9. Apply emotional intelligence to stay objective
Keep the conversation focused on the problem, not the person. If things get heated, acknowledge the tension and suggest a short break. Maintaining a calm, objective tone prevents the negotiation from turning into a conflict and helps maintain a cordial relationship regardless of the outcome.
10. Confirm the agreement with a written summary
A negotiation isn’t complete until both parties agree on the details. At the end of the meeting, summarize the agreed-upon points out loud. Follow up with a concise email outlining the next steps, deadlines and responsibilities. This prevents “verbal drift” where parties might remember the agreement differently days later.
Level up your business expertise
Negotiation is just one of the vital soft skills you’ll master in a comprehensive business administration program at Strayer. Whether you’re just starting out or preparing for potential career advancement, Strayer University offers flexible options tailored to your goals.
- Undergraduate: Start your journey with an Associate in Arts in Business Administration or a Bachelor of Business Administration.
- Graduate: Set your sights on the next level of leadership with a Strayer MBA or an MBA from the Jack Welch Management Institute at Strayer.
Build the professional foundation you need to negotiate and lead with confidence. Explore Strayer’s business programs.
FAQs
What is a BATNA in negotiation?
Your best alternative to a negotiated agreement (BATNA) acts as a safety net if a deal falls through. Identifying a “plan B” before a meeting gives you the leverage and confidence you might need for negotiating from a position of strength or walking away if the terms don’t meet your minimum requirements.
How do I communicate effectively during a negotiation?
Successful communication starts with preparation and active listening. Use “I” statements to express your needs clearly, maintain professional body language and ask open-ended questions to understand the other party’s perspective.
What are the benefits of a win-win negotiation strategy?
A win-win strategy, or integrative negotiation, focuses on finding a solution that satisfies the interests of both parties. This approach helps build long-term professional relationships, fosters trust and often leads to more creative solutions.
Category: Value of a Degree
Published Date: DECEMBER 9, 2020