Student
consumer information
As an institution participating in federal financial aid programs, Strayer University is required to notify current and prospective students and employees about consumer information. Strayer provides this information electronically on this website, in our Academic Catalog and in the Strayer University Student Handbook. The University also sends enrolled students annual notice of the availability of this information, including how to obtain a paper copy of the information on request.
If you have questions or require assistance in obtaining any of the information provided below, please contact us at [email protected].
- Student Problem Resolution:
- Student Problem Resolution
- Grade Appeal Form
- For other types of appeals or questions about the process please email: [email protected]
- If a complaint is not settled to the student's satisfaction in a state where Strayer is delivering distance education by virtue of its participation in the State Authorization Reciprocity Agreement (SARA), the student may, after a final institutional decision is made, appeal the decision to the District of Columbia Higher Education Licensure Commission (DCHELC), Strayer University's State Portal Agency under SARA. DCHELC is the contact point for student complaints in states covered by SARA (this process does not apply to students receiving distance education from the District of Columbia or to complaints regarding grade disputes or student conduct violations). The decision must be appealed within two years of the incident about which the complaint is made. The resolution of a complaint by DCHELC, will be final, with limited exception. For more information on SARA, see the university’s state licenses and approvals listed under State Licensure and Approvals in the general information section of the catalog or www.nc-sara.org.
- Copyright Infringement
- Disability Services
- Student Privacy:
- Student Vaccination Requirements
- Transfer Credit Policies:
- Withdrawal Policies:
- Cost of Attendance Disclosure
- Federal Financial Aid Policies
- Book Voucher Program
- Tuition, Fees, Refunds, and Other Financial Information
- Articulation Agreements
- Completion, Retention, and Related Information
- Constitution Day
- DevMountain and Hackbright Academy
- Information on Licensed Careers
- Maryland Program Disclosures
- Massachusetts Disclosures
- Student Demographic Information
- Voter Registration
- Written Arrangements
- Pennsylvania Transparency & Accountability Law